372 Call Centre Team Leader Positions in Cape Town

Gender

Gender	People	25% Quartile	Median	75% Quartile
Female	158 (42 %)	R7,000	R10,000	R16,000
Male	214 (58 %)	R8,000	R11,500	R16,000

Race

Race	People	25% Quartile	Median	75% Quartile
White	151 (41 %)	R8,000	R12,000	R18,000
Asian	13 (3 %)	R10,000	R13,000	R16,272
Coloured	148 (40 %)	R6,000	R10,000	R15,832
Not Entered	7 (2 %)	N/A*	R19,900	N/A*
Black	53 (14 %)	R7,000	R10,000	R13,500

* There were too few people in this category to establish an accurate reading for the 25% and 75% Quartiles. Note! All salaries presented above are monthly salaries and reflect cost-to-company (CTC).

Most Common Skills

The most popular skills people in this job have are:

• Ability to work under pressure (134%)
• Communication skills (Written & Verbal) (129%)
• Computer literate (123%)
• Honest, reliable, hard-working, innovative (121%)
• Good Problem resolving skills (117%)
• Fast learner. enjoys a challenge. (108%)
• Communication skills (108%)
• Leadership (99%)
• Good communication skills (98%)
• People Skills (98%)
• Supervision of staff (97%)
• Work well under pressure (96%)
• Accuracy and attention to detail (94%)
• Attention to detail and deadline driven (93%)
• Leadership Skills (89%)
• Staff Management (88%)
• Communication ability at all levels (87%)
• People Management (86%)
• Communication (written and verbal) (82%)
• People and communication skills (82%)