5628 Customer Service Consultant Positions

Location

Location	People	25% Quartile	Median	75% Quartile
Johannesburg	2885 (51 %)	R5,000	R6,000	R9,100
Cape Town	905 (16 %)	R5,000	R6,500	R10,000
Durban	572 (10 %)	R5,000	R6,000	R9,000
East London	91 (2 %)	R5,200	R6,000	R8,000
Bloemfontein	107 (2 %)	R5,000	R5,800	R7,200
Pretoria	768 (14 %)	R5,000	R6,500	R10,000
Pietermaritzburg	53 (1 %)	R5,000	R6,158	R9,000
Port Elizabeth	134 (2 %)	R5,000	R6,400	R9,800
Nelspruit	96 (2 %)	R5,000	R5,500	R7,700
Kimberley	17 (0 %)	R5,000	R5,600	R8,700

Gender

Gender	People	25% Quartile	Median	75% Quartile
Female	3832 (68 %)	R5,000	R6,000	R9,000
Male	1796 (32 %)	R5,000	R6,500	R10,000

Race

Race	People	25% Quartile	Median	75% Quartile
White	1138 (20 %)	R6,000	R8,750	R13,000
Asian	387 (7 %)	R5,200	R7,000	R10,000
Coloured	828 (15 %)	R5,000	R6,500	R9,246
Not Entered	60 (1 %)	R5,500	R8,000	R12,000
Black	3215 (57 %)	R5,000	R6,000	R8,000

* There were too few people in this category to establish an accurate reading for the 25% and 75% Quartiles. Note! All salaries presented above are monthly salaries and reflect cost-to-company (CTC).

Most Common Skills

The most popular skills people in this job have are:

• Ability to work under pressure (26%)
• Computer literate (20%)
• Communication skills (16%)
• Accuracy and attention to detail (16%)
• Customer Service (15%)
• Communication skills (Written & Verbal) (15%)
• Computer and microsoft office literacy (14%)
• Customer and service orientation (14%)
• Ability To Work In A Team (13%)
• Fast learner. enjoys a challenge. (13%)
• Team player and hard worker (12%)
• Telephone and computer skills (12%)
• Good communication skills (12%)
• Computer Skills (12%)
• Telephone and enquiry handling (12%)
• Good Problem resolving skills (12%)
• Honest, reliable, hard-working, innovative (12%)
• Computer literacy (11%)
• Assisting clients telephonically (11%)
• Excellent customer service skills (11%)